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Conversion Rate

Conversion rate is the percentage of visitors who complete a goal, such as placing an order.

For online stores, conversion rate usually means orders divided by sessions. It shows how well a site turns traffic into sales.

Site speed, clear pricing and shipping costs, trust signals and a simple checkout all affect conversion rate.

Formula

Conversion rate % = Conversions ÷ Visitors × 100

Example

A store has 20,000 visitors and 460 orders, a conversion rate of 2.3%.

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Common questions

What is a typical ecommerce conversion rate?

Often between 1% and 3%, depending on industry and traffic source.

Sessions or users?

Either, as long as you are consistent.

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